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Create Free Business Account| Mpn | 233366 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF CCCM R7 HA 3YAN |
| Product Supported | SA PREF CCCM R7 HA |
| Covered Period | 3 years |
| Provided Support | High-availability technical support and software updates |
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The SKU provides entitlement to technical support focused on high-availability behavior and access to provided software updates for the CCCM R7 HA components for the covered period.
Yes. This SKU targets high-availability (HA) configurations within the CCCM R7 family and is intended to address incidents and updates that affect redundancy, synchronization, and failover.
Provide your account details and the MPN 233366 to Avaya support; entitlement will be validated against Avaya's records to ensure HA coverage before case escalation.
Yes. Customers commonly combine HA-focused coverage with broader platform support or professional services—coordinate with your Avaya account team for bundled options.
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