Avaya SA PREF CCCM R6 Per User

Maintain service availability and control operational risk for Avaya CCCM R6 by purchasing a per-user support subscription that covers your licensed agents for three years. This offering provides vendor-origin support entitlements tied to individual user licenses, ensuring access to software updates, documented fixes and case escalation paths directly from Avaya. For infrastructure teams managing distributed or cloud-hybrid contact centers, per-user coverage simplifies entitlement accounting and ensures predictable support costs across growth cycles. Choose this subscription when you require manufacturer-certified assistance for R6 features, require alignment with Avaya release maintenance, and need an auditable support posture for procurement and compliance. This support SKU is intended for buyers who prioritize direct vendor access and consistent update entitlements over lower-cost third-party alternatives.