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Create Free Business Account| Pricing Type | Per-license (contract-defined) |
| Mpn | 255044 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF CCCM R6 1X AGENT CONN 3YAN |
| Product Supported | SA PREF CCCM R6 1X AGENT CONN 3YAN |
| Support Hours | Varies by contract — contact Avaya |
| Covered Period | Varies by contract — contact Avaya for term |
| Provided Support | Agent connection license with optional vendor support (updates and technical guidance) |
| Service Location | Global — as contracted |
| Service Description | Provides licensing for one agent connection in CCCM R6; professional services available for deployment and sizing. |
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License model (named vs concurrent) is defined in the customer agreement. Contact your Avaya sales representative to confirm how MPN 255044 is applied in your contract.
Renewal and capacity expansion are handled through Avaya or your authorized reseller. Orders to add agent connections are placed as additional licenses under the existing contract.
This item provides the agent connection license. Technical support and software maintenance are available via a separate or bundled support contract; contact Avaya for available support plans.
This license is issued for CCCM R6 environments. For other platform compatibility, verify with Avaya as cross-version usage may require different entitlements.
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