Keep SAP gateway support on a defined schedule with a one-year service term tied to Avaya C3000 R4 environments. For infrastructure teams, the value is not hardware specs but operational certainty: a known coverage window, a clear procurement line item, and a support structure that helps reduce ambiguity during renewal planning. This SKU is appropriate for organizations that want to maintain service continuity around a gateway-dependent deployment without overcommitting to a longer contract horizon. A one-year term can fit budget cycles, phased modernization plans, or environments where the support decision needs to stay aligned with near-term platform strategy. Because this is a service offering rather than a physical device, the emphasis is on coverage and lifecycle management. It is best suited to teams that need a formal support entitlement for an existing Avaya SAP gateway deployment and want a straightforward way to keep that environment under contract.