AVAYA SA PREF C/D WEB GTWY R10 SRV INSTNT 1YPP 352415J

Maintain continuous Web Gateway R10 availability and reduce operational risk with Avaya SA PREF C/D Web Gateway Service Instant 1YPP (MPN 352415J). Designed for enterprise collaboration stacks where voice, video and signaling continuity matter, this preferred-level support package provides licensed R10 coverage, access to vendor-issued updates and fixes, and prioritized service intake using the MPN reference. Purchase to ensure entitlement for R10-specific engineering assistance and to shorten the path from incident to resolution. This option fits infrastructure teams that require predictable vendor engagement for Web Gateway components without changing on-prem architecture. Documentation, entitlement verification, and incident routing follow Avaya’s support processes tied to the MPN, simplifying procurement and asset tracking. Suitable as the primary support layer for production Web Gateway instances or as a targeted top-up where standard warranty does not include release-specific coverage.