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Create Free Business Account| Pricing Type | Support agreement |
| Product Supported | Avaya R8 user environment |
| Support Hours | Not specified |
| Bundle Support | User-only coverage |
| Covered Period | 3 years |
| Provided Support | Preferred support coverage |
| Service Characteristic | Renewal-based support entitlement |
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It provides preferred support coverage for an Avaya R8 user environment under a 3-year term.
No. This is a support and warranty agreement tied to the supported Avaya environment.
A longer term reduces renewal churn and helps teams plan support spend with more certainty.
It is intended for organizations maintaining an installed Avaya R8 user deployment that needs vendor-backed support coverage.
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