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Create Free Business Account| License Type | Support renewal package |
| Subscription Term | 1 year |
| Voip Support | Yes |
| Screen Sharing | No |
| Instant Messaging | No |
| Recording Support | No |
| Software Name | SA PREF C/D ENGMT R7 AACC VCE PKG 1YPP |
| Software Version | R7 |
| Deployment Model | On-premises |
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It supports continuity for an existing Avaya AACC voice engagement environment, with a focus on maintaining service coverage rather than introducing a new platform.
No. This package is best understood as a renewal-oriented support offering for an established deployment.
The package is specified for a 1-year term.
It is best suited for enterprises that already run Avaya contact center voice workflows and want to preserve continuity with predictable support coverage.
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