AVAYA SA PREF C/D ENGAGE DSG R3 NON PROD 5YPP

Protect non-production Avaya Engage DSG R3 deployments with a five-year Preferred support agreement tailored for design and test environments. This plan (MPN 351473J) preserves availability for development, QA and staging systems where predictability and controlled maintenance windows matter more than production SLAs. Procurement gets a single five-year contract that flattens support spend and reduces administrative renewals. Engineering teams get prioritized access to Avaya’s designated channels for Engage DSG R3 issues, ensuring faster triage for configuration and interoperability faults. The offering is optimized for environments that require consistent support coverage across multiple release cycles without the cost profile of full production service. Choose this plan when you need sustained technical continuity for lab, QA or pilot estates and a clear path to escalate issues tied to Engage DSG R3 components.