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Create Free Business Account| Mpn | 242154J |
| Vendor | Avaya |
| Category | Software Services / Support & Warranties |
| Product Name | SA PREF C/D EC500 R9 SINGLE MODE 1YPP |
| Product Supported | Avaya EC500 Release 9 |
| Covered Period | 12 months |
| Provided Support | Technical support and entitlement maintenance |
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Single-Mode denotes support scoped specifically to the EC500 Release 9 environment for the contract term, focusing vendor activity and entitlements on that supported configuration.
Yes. During the 12-month coverage period, you retain eligibility for release-specific updates and patches that apply to EC500 Release 9 as provided by Avaya.
The contract centralizes entitlement tracking and case history with Avaya, which accelerates root-cause analysis and reduces internal time spent coordinating vendor responses.
Integration into an existing Avaya support program depends on current agreements; consult your Avaya account representative to map this SKU to existing bundles and avoid overlap.
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