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Create Free Business Account| Pricing Type | Support contract |
| Mpn | 352497J |
| Product Supported | SA PREF C/D DEVICE ADPTR R10 SYSTEM |
| Covered Period | 36 months |
| Provided Support | Vendor software maintenance and defect support |
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It provides vendor software maintenance and defect support for R10 device adapters, including access to official fixes, release artifacts and vendor-tracked issue resolution for the covered period (MPN 352497J).
Coverage is provided for 36 months from the contract start date as specified under the support agreement.
Yes. The agreement includes entitlement to Avaya-issued R10 update packages, patches and associated release documentation required for certified deployments.
Yes. The vendor-issued entitlements and documented support records help demonstrate maintenance and support controls during audits and compliance reviews.
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