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| Pricing Type | Term-based |
| Product Supported | Avaya core messaging services, R7 environment |
| Support Hours | Standard business support |
| Bundle Support | Named support |
| Covered Period | 3 years |
| Provided Support | Support entitlement |
| Service Characteristic | Vendor-backed coverage |
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It provides support coverage for Avaya core messaging services in the specified R7 environment.
The coverage period is 3 years.
No. This is a support and warranty entitlement, not a software license.
A defined vendor-backed entitlement gives procurement and operations teams a clearer support path, fixed term planning, and less exposure to break-fix uncertainty.
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