Avaya SA PREF C/D CMS R21 NEW/ADD CLNT EX

Protect CMS R21 client deployments and preserve reporting continuity across infrastructure changes. This 60‑month support subscription extends client entitlements and update access for new or added CMS R21 client instances, reducing the administrative burden of ad hoc renewals. Designed for enterprise contact‑center environments, the agreement secures access to release updates, entitlement verification, and structured case intake tied to the stated client extension. Procurement teams gain a single five‑year commitment that aligns license coverage with multi‑year refresh cycles and minimizes the operational exposure that follows client additions. Use this agreement when onboarding additional client seats, consolidating reporting endpoints, or aligning support terms to multi‑year budgets. MPN 356029J documents the exact entitlement; provision through Avaya channels ensures invoiceable continuity and centralized contract management.