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Create Free Business Account| Mpn | 356025J |
| Vendor | Avaya |
| Product Name | SA PREF C/D CMS R21 NEW/ADD CLNT EX 1YPP |
| Product Supported | Avaya CMS R21 client extension |
| Covered Period | 1YPP |
| Provided Support | Preferred software assurance |
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1YPP is the designation used on the product to indicate the covered period and preferred assurance tier. Refer to your Avaya order confirmation or reseller for exact coverage start and end dates tied to your purchase.
This SKU covers software assurance for Avaya CMS R21 client extensions (CLNT EX). It does not include physical hardware maintenance; hardware support requires a separate hardware service contract.
Yes. Purchase quantities should match the number of client-extension entitlements you need covered. Confirm entitlement counts with Avaya or your reseller to avoid gaps.
Support commencement and effective dates are defined on the Avaya order and entitlement record. Validate start date with the reseller or Avaya account representative to align coverage with deployment timelines.
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