AVAYA SA PREF C/D CMS R20 HR CONN 3YMO

Maintain integrations and reporting that depend on the CMS R20 HR Connector by purchasing a 36-month Avaya maintenance entitlement. Designed for enterprises that run HR Connector components within Avaya CMS R20 environments, this SKU secures vendor maintenance coverage for the specified connector element and aligns support windows with your contact-center operational plan. The product is a support/maintenance renewal item mapped to Avaya's catalog (see MPN 353646J) and confirms entitlement to Avaya support for the covered term. Choosing Avaya-backed maintenance for the HR Connector reduces uncertainty when troubleshooting integrations, ensures formal support channels remain available, and simplifies renewal coordination across CMS R20 components. This is a maintenance renewal offering and should be used to extend or align existing HR Connector support—purchase when continuity of vendor support is required for HR integration functions.