AVAYA SA PREF C/D CMM R6 w/ CM R6 SE

Maintain continuous operation of Avaya Communications Manager and Call Management Module (CMM) R6 with a three‑year Preferred support contract. This SKU (MPN 240911J) bundles Preferred-level support for CMM R6 together with CM R6 SE coverage for a single renewal term, reducing administrative overhead and consolidating entitlements. The plan provides access to official Avaya software updates and entitlements required for applying patches, complying with audits, and executing planned upgrades. For infrastructure teams running voice services that must meet availability SLAs, this support term removes ambiguity around version eligibility and retention of software media. Compared with lower‑tier or ad‑hoc support purchases, this consolidated Preferred contract simplifies incident escalation paths and licensing continuity — a compelling choice when maintaining certified configurations across Avaya CMM and Communication Manager R6 SE. Procurement and engineering teams gain predictable total cost of ownership over the renewal period and simplified vendor interaction when coordinating firmware, compatibility, and upgrade windows. Use this contract to keep certification paths intact, preserve vendor entitlements needed for supported upgrades, and reduce administrative overhead during incident resolution.