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Create Free Business Account| Product Supported | SA PREF C/D CC R6 ELITE-M STD PKG 3YAN |
| Covered Period | 3YAN |
| Provided Support | Technical support, software updates and entitlement management for SA PREF C/D CC R6 ELITE-M STD PKG |
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The package covers Elite-M contact center components and related preference C/D contact center features as defined in the SA PREF C/D CC R6 ELITE-M STD PKG 3YAN agreement. Refer to the contract appendix for an itemized component list.
Verify entitlement through your Avaya account representative or via the Avaya support portal using the contract identifier associated with SA PREF C/D CC R6 ELITE-M STD PKG 3YAN.
Yes. The package is designed to support contact center deployments using Elite-M features on Aura R6; multi-site arrangements should be validated against the contract's scope and any geographic restrictions.
Combining packages depends on Avaya account terms and compatibility of service scopes. Consult Avaya account management to structure combined coverage aligned to your deployment requirements.
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