AVAYA SA PREF C/D C3000 R4 SAP GTWY

Preserve SAP-integrated telephony and CTI workflows with focused support for the SAP Gateway on Avaya C3000 R4. This 12-month agreement delivers vendor-backed troubleshooting and escalation paths for SAP GTWY-related faults that affect dial-plan integration, caller data synchronization, and application-triggered telephony events. For enterprise teams that depend on SAP CRM, ERP-triggered calls, or real-time data exchanges between SAP and Avaya systems, the plan reduces diagnostic cycles and accelerates vendor fixes when interoperability issues arise. The single-year term provides targeted coverage for migration windows, fiscal-year projects, or proof-of-concept periods where SAP connectivity must remain operational and auditable. Choose this option when SAP Gateway availability directly impacts business workflows and you require vendor-level support to restore service quickly.