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Create Free Business Account| Pricing Type | Support add-on |
| Mpn | 350682J |
| Product Supported | SA PREF C/D C3000 R4 CLOUD ADD FEAT 3YAN |
| Covered Period | 3 years |
| Provided Support | SA Preferred (cloud feature add-on) |
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It maintains entitlement to C3000 R4 cloud features, preserves access to related firmware updates, and keeps Avaya support for feature-related incidents tied to MPN 350682J.
Yes. This add-on extends cloud feature entitlement for existing C3000 R4 deployments; coordinate ordering with your current support term to avoid overlap.
Provide your C3000 R4 system identifiers and current support contract details to your Avaya reseller or account team; they will validate eligibility against the MPN 350682J product code.
Renewal is handled through your Avaya reseller or account manager—options typically include renewing the SA Preferred add-on for an additional term or consolidating into a broader support contract.
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