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Create Free Business Account| Pricing Type | Renewal SKU |
| Mpn | MPN 349428J |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF C/D AWE15/20 IEWP 1YPP |
| Product Supported | Avaya AWE15/20 |
| Support Hours | Per Avaya policy |
| Covered Period | 1 year |
| Support Channel | Phone and web case submission |
| Provided Support | Vendor technical support and entitlement validation |
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It restores Avaya vendor entitlements and support access so your team regains official technical escalation, diagnostic assistance, and entitlement-based fixes for AWE15/20.
Coverage is provided for 1 year from the effective date associated with the renewal order.
Open cases through the Avaya support portal or by phone, identifying your MPN 349428J and system details so Avaya can validate entitlements and escalate.
This SKU covers vendor entitlement and remote support; onsite services require a separate Avaya service order or add-on contract.
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