Avaya SA PREF C/D AV ORCH R5 BASIC 352716J

Preserve orchestration service continuity with one year of Avaya basic support for Avaya Orchestrator R5 (MPN 352716J). This basic-tier offering supplies vendor-side technical assistance for Orchestrator R5 deployments, helping incident response and service stability for automation and call-flow operations. The SKU aligns Avaya accountability with your orchestration layer so IT and contact center teams can focus on business workflows rather than low-level platform diagnostics. Choose this basic support when you require formal vendor maintenance for Orchestrator R5 without the higher-tier response guarantees. It’s intended for environments where predictable, single-year coverage is sufficient to maintain operational posture and where escalation paths to Avaya are required for functional issues within the orchestration stack.