Avaya SA PREF C/D AV ORCH R5 2500 MNTRNG 1YMO

Sustain orchestration health across distributed Avaya R5 deployments using a one-year monitoring and support bundle sized for 2,500 monitoring units. This package pairs continuous monitoring capacity with prioritized support and alert routing so operations teams receive earlier detection and vendor-assisted remediation for orchestration faults. By combining monitoring entitlements and preferred Avaya support under MPN 352728J, the offering reduces the time between anomaly detection and corrective action while simplifying incident ownership. It’s designed for enterprises running high-volume contact-center orchestration where visibility and timely vendor escalation materially reduce customer experience impact. Procurement clarity and predictable capacity—2,500 monitoring units—help justify the investment compared with ad hoc monitoring or reactive support. Choose this SKU to maintain orchestration SLAs, centralize incident management and secure faster access to Avaya engineering for R5 orchestration issues.