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Create Free Business Account| Pricing Type | Support renewal |
| Product Supported | Avaya Aura R7 AMM R2 |
| Support Hours | Standard business coverage |
| Bundle Support | Enhanced user coverage |
| Covered Period | 3 years |
| Provided Support | Preferred support |
| Service Characteristic | Entitlement continuity |
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It covers Avaya Aura R7 AMM R2 enhanced user environments under a 3-year preferred support term.
No. It is a support and warranty product for an existing Avaya environment.
Preferred support is positioned above basic coverage for organizations that want a more structured support tier.
A 3-year term helps teams plan renewals, budgets, and maintenance windows with less administrative churn.
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