Avaya SA PREF C/D AURA R10 POWER (A4) 3YPP

Keep mission-critical Avaya AURA R10 environments operational with a three-year Preferred support package (MPN 352321J). This plan is tailored for infrastructure teams running AURA R10 voice and UC services where predictable support, licensing entitlements and timely updates reduce operational risk. The offering binds software entitlement and preferred-level access to Avaya technical resources for a fixed term, simplifying budgeting and vendor management. Use this coverage to control upgrade cadence, reduce mean time to resolution through preferred case prioritization, and ensure your AURA R10 nodes remain supported through patch and minor release windows. Procurement teams will value the clear term and MPN traceability; architects will appreciate the alignment to AURA R10 lifecycle milestones and entitlement continuity compared with informal, per-incident arrangements. This package is for customers who need sustained vendor-backed support across datacenter, hybrid-cloud and hosted telephony deployments.