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Create Free Business Account| Mpn | 352316J |
| Vendor | Avaya |
| Category | Software Services / Support & Warranties |
| Product Name | SA PREF C/D AURA R10 POWER (A3) 5YPP |
| Product Supported | Avaya Aura R10 Power |
| Covered Period | 60 Months |
| Provided Support | Software updates and prioritized support |
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5YPP indicates a five‑year preferred support program that preserves software update entitlements and provides prioritized access to Avaya support channels for the covered period.
Yes. The package includes entitlement to Avaya software updates and maintenance releases for Avaya Aura R10 Power during the covered period.
The plan provides prioritized intake and escalation paths, enabling faster routing to Avaya engineering per the A3 support classification.
By centralizing entitlements, updates, and priority support under a defined term, the plan reduces unplanned outages and simplifies patch and maintenance coordination.
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