Avaya SA PREF C/D AURA R10 POWER 1YPP

Reduce downtime and speed remediation for Avaya Aura R10 with the Power-level one-year support subscription. SA PREF C/D AURA R10 POWER 1YPP (MPN 352300J) builds on foundational software entitlements by adding elevated incident handling and expanded coordination from Avaya support teams. Intended for environments where voice service continuity is business-critical, the Power tier provides prioritized channels for case handling and a more proactive stance on complex software issues related to IP telephony. The subscription includes entitlement to software updates and fixes for Aura R10 while simplifying escalation paths and lifecycle management. Ideal for large contact centers, multi-site voice deployments, and regulated environments, this plan helps infrastructure teams reduce mean time to resolution and maintain service-level commitments without changing in-house operational processes.