Avaya SA PREF C/D AURA R10 MSG R10/11 ADV 1YMO

Maintain high availability for Avaya Aura messaging across R10 and R11 with a one-year advanced maintenance contract. This SKU targets Aura messaging deployments that require elevated vendor support—advanced triage, prioritized case handling and direct Avaya remediation for messaging defects. The agreement is sized to the Aura R10/R11 messaging footprint and is appropriate for UC teams operating production messaging environments where rapid vendor response and clarified escalation paths save mean time to repair. Purchasing the advanced maintenance SKU reduces administrative overhead during incidents by centralizing vendor responsibility for messaging-related software faults and preserves eligibility for any platform-specific updates covered by Avaya. Choose this offering when you need more than standard maintenance: clearer escalation and faster access to Avaya’s advanced support resources for Aura messaging systems.