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Create Free Business Account| Sku Type | Support & Assurance Plan |
| Mpn | MPN 352274J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D AURA R10 FND 5YPP |
| Product Supported | Avaya Aura R10 Foundation |
| Covered Period | 5 years |
| Provided Support | Software assurance and technical support |
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Yes. The plan provides entitlement to maintenance releases and updates for Avaya Aura R10 Foundation components for the five‑year term.
This SKU is designed as a multi‑year support contract; consult your Avaya reseller for eligibility and effective date options if applying post‑deployment.
Support covers Avaya software and Foundation components; custom third‑party integrations may require separate support agreements with the original vendors.
This five‑year assurance plan includes ongoing entitlement to software updates and prioritized vendor support, while break/fix typically provides reactive hardware or basic support without update entitlements.
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