Avaya SA PREF C/D AURA R10 ENH IPT 3YMO

The product provides 36 months of enhanced IP telephony support coverage as indicated by the '3YMO' term in the SKU name; coverage includes access to software updates and vendor escalation paths for Avaya Aura R10.

Yes. This support entitlement includes access to Avaya Aura R10 software updates and defect fixes for the covered 36-month period.

Reference MPN 352253J and the product name 'SA PREF C/D AURA R10 ENH IPT 3YMO' when contacting Avaya support or when creating a vendor escalation to ensure prompt routing.

Yes. Contact your Avaya channel partner or A5 IT procurement advisor to initiate a renewal or extension and preserve continuous coverage without a lapse.