Avaya SA PREF C/D AURA R10 CORE (A2) 5YPP

Sustain critical unified‑communications services on Avaya Aura R10 Core with a five‑year software assurance package. This SKU (MPN 352298J) provides continuous entitlement to software updates and vendor support so your contact centers and telephony services remain certified and compliant through version releases and security patches. By consolidating lifecycle updates and technical escalation under one support contract, your infrastructure team avoids break/fix surprises during upgrades and incident recovery. The plan reduces operational risk with Avaya‑delivered fixes and access to vendor knowledgebase resources, and it simplifies procurement with a defined term and single MPN for budgeting. Choose this level when you require OEM‑maintained code, prioritized case routing, and predictable renewal cadence for mission‑critical voice and collaboration stacks.