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| Mpn | MPN 352233J |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF C/D AURA R10 ANALOG 1YMO |
| Product Supported | Avaya Aura R10 analog components |
| Covered Period | 1 year |
| Provided Support | Preferred Support — technical assistance, incident handling, and software updates |
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It covers technical assistance, incident handling, and authorized software updates for Avaya Aura R10 analog components for the 1 year period specified by MPN 352233J.
Open cases through Avaya’s support portal or phone channels; reference MPN 352233J and your account details to ensure prioritized handling under the Preferred Support agreement.
Yes — the agreement includes access to authorized Avaya Aura R10 software updates delivered via Avaya’s release channels during the covered period.
Yes — renewals and upgrades are handled through your Avaya channel partner or procurement contact to maintain continuous coverage and keep release entitlements active.
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