AVAYA SA PREF C/D ASP ISS R5 INTG BNDL 3YMO

Maintain availability and vendor-backed remediation for Avaya R5 integration points over a 36 month term. This preferred support bundle focuses on integration-level issue handling and product continuity: it provides access to Avaya technical resources, product advisories, and bundled updates intended to reduce mean time to repair for integration defects. Choose this SKU when you need vendor accountability across multi-vendor contact-center ecosystems, predictable renewal pricing, and faster routing of integration investigations to Avaya’s R5 engineering teams. The bundle targets deployment stability rather than basic warranty coverage—appropriate for environments where integrations, custom middleware, and upstream orchestration are business-critical. Delivery assumes existing R5 deployments; this SKU complements on-site or managed services you already run and shifts support escalation and release guidance to Avaya’s preferred support channel for 36 months.