Avaya SA PREF C/D ASBCE R6 ADV HA 1-500 3YAN 233108J

Keep critical Avaya R6 services available and recoverable for 1–500 users with a manufacturer-supported advanced high-availability agreement (MPN 233108J). Designed for enterprise voice and collaboration deployments where predictable vendor engagement and rapid escalation are required, this package offers direct Avaya support pathways, software release access aligned to R6, and managed incident handling. Procurement teams get a single contract to control support scope across sites, while operations teams retain a clear escalation ladder and documented case management. The agreement ties vendor accountability to your operational SLAs without bundling unnecessary hardware replacements — ideal when you need targeted software and availability assurance rather than full refresh. Purchase through A5 IT to align contract terms with your maintenance windows and change-control processes; Avaya activation and case routing will follow after order. For precise coverage windows, response tiers, and renewal cadence, confirm contract terms at order entry or request a tailored statement of work.