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Create Free Business Account| Pricing Type | Service agreement |
| Product Supported | SA PREF C/D ASBCE R10 STD SVCS HA 3YAN |
| Support Hours | Per contract |
| Covered Period | 3 Years |
| Provided Support | Standard HA support |
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3YAN indicates a three‑year coverage term associated with this Avaya service offering; consult your Avaya order documentation for exact start and end dates.
Support hours are defined by your contract and service level; confirm with your Avaya sales or support representative to verify available channels and hours for this SKU.
This standard service provides entitlement‑based fixes and updates for covered R10 components; major upgrades or migrations may require additional licensing or services.
Raise a case through Avaya support channels; this SKU includes documented escalation paths and prioritized handling for high‑availability incidents per your service terms.
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