AVAYA SA PREF C/D ASBCE R10 STD SVCS 3YMO

Preserve operational consistency for Avaya ASBCE R10 with a three-year Standard Services agreement. This multi-year contract covers software fixes and routine updates distributed by Avaya, along with standard-tier incident handling appropriate for steady-state contact-center and telephony environments. A three-year term reduces procurement cycles and stabilizes support budgeting while ensuring entitlement continuity across version upgrades. This SKU suits organizations that prioritize predictable total cost of ownership and want vendor-backed software maintenance without the higher-tier SLAs associated with preferred programs. For procurement and architecture teams, the multi-year contract reduces administrative overhead and maintains certified release compatibility across ASBCE R10 components—helping to minimize unscheduled disruptions tied to unsupported software drift.