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Create Free Business Account| Mpn | MPN 352156J |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D ASBCE R10 STD SVCS 1YPP |
| Product Supported | Avaya R10 software components (MPN 352156J) |
| Support Hours | Business hours |
| Covered Period | 12 months |
| Provided Support | Standard software services |
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The one‑year term provides standard software services for Avaya R10 components covered by MPN 352156J, including entitlements to applicable R10 software updates and access to Avaya’s standard support channels during the 12‑month period.
This SKU specifies standard services; it does not guarantee 24x7 premium escalation. For around‑the‑clock response options, evaluate Avaya’s premium or extended service offerings.
Entitled R10 updates are made available through Avaya’s standard delivery mechanisms for licensed customers during the covered period; update application and scheduling remain the customer’s responsibility unless additional services are contracted.
Yes. Coverage can be renewed or replaced with alternate Avaya service SKUs before or at contract expiry to maintain continuous support and update entitlements.
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