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Create Free Business Account| Service Type | Software Assurance (Preferred) |
| Product Supported | Avaya R10 systems (HA) |
| Coverage Scope | Preferred Software Assurance for R10 with HA entitlement |
| Coverage Term Months | 12 months |
| Mpn | 352185J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D ASBCE R10 RM SYS XT HA 1YMO |
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MPN 352185J denotes a 12-month preferred software assurance entitlement for Avaya R10 with High Availability (HA) support, granting access to Avaya updates and vendor entitlement records required for HA systems.
Yes. The preferred software assurance provides access to Avaya-supplied R10 software updates and release-compatible fixes for the covered 12-month term.
Yes. The product name explicitly includes HA, indicating coverage and entitlement alignment for High Availability cluster configurations.
Preferred software assurance offers vendor entitlements and upgrade eligibility tied to the R10 release and HA configurations—attributes often limited or absent in lower-tier support offerings.
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