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Create Free Business Account| Mpn | MPN 352179J |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | SA PREF C/D ASBCE R10 RM SYS XT 1YMO |
| Product Supported | ASBCE R10 RM System XT components |
| Covered Period | 1 year |
| Provided Support | Preferred Support — technical assistance, incident handling, and software updates for ASBCE R10 |
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It covers ASBCE R10 RM System XT components as identified by the contract SKU MPN 352179J, providing prioritized access to Avaya technical assistance and software releases for R10.
Yes — authorized Avaya R10 software releases for supported ASBCE components are included during the 1 year coverage period.
The Preferred Support tier provides prioritized incident intake and routing to Avaya experts, which reduces time-to-resolution for SIP signaling and SBC behavior issues.
Yes — renewals and bundling with other Avaya support offerings are arranged through your Avaya channel partner or account team to maintain continuous coverage.
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