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| Pricing Type | Term-based maintenance |
| Mpn | 352215J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF C/D ASBCE R10 DYNAMIC 1YMO |
| Product Supported | ASBCE R10 |
| Support Hours | Enhanced responsiveness |
| Covered Period | 12 months |
| Provided Support | Prioritized technical support and software updates |
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DYNAMIC provides prioritized incident handling and enhanced responsiveness for ASBCE R10, along with the same authorised software updates as BASIC. It is intended for environments that require faster remediation and escalation paths.
Yes. The Dynamic plan includes authorised software updates and patches specific to ASBCE R10 distributed by Avaya during the covered 12-month term.
Use MPN 352215J when engaging Avaya or your reseller for renewals or changes to the support tier to ensure continuity and correct entitlement mapping.
Upgrades to support tiers are subject to Avaya policies and may require prorated charges. Contact your Avaya account team or reseller to evaluate upgrade options and timing.
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