AVAYA SA PREF C/D ASBCE R10 CES HA 3YPP

Keep carrier-grade call engines available when it matters most. SA PREF C/D ASBCE R10 CES HA 3YPP provides vendor-supported software assurance specific to Avaya CES R10 HA topologies, aimed at minimizing planned and unplanned downtime for production voice infrastructure. Designed for enterprise contact centers and infrastructure teams, this support offering aligns coverage to the R10 CES platform and High-Availability configurations. The 3YPP entry in the part number signifies the bundled three-year purchase term included with the offering. Procurement teams will value direct Avaya entitlement, which simplifies case routing, entitlement verification, and renewal management compared with ad hoc third-party options. Operational teams receive consistent vendor escalation paths for CES HA issues, preserving call handling and PSTN connectivity while reducing the administrative overhead tied to open incidents. For organizations prioritizing uptime over lower-cost, unverified alternatives, this SKU provides warranty continuity and direct vendor stewardship for R10 CES HA environments.