Avaya SA PREF C/D ASBCE R10 ADV SVCS HA 1YMO

Keep ASBCE R10 high-availability clusters operational with a 12-month Avaya advanced services subscription tied to MPN 352173J. This offering targets customers running ASBCE in clustered or HA topologies who require vendor-backed support for failover behavior, configuration consistency, and coordinated remediation of issues that impact service continuity. The subscription provides access to Avaya technical resources knowledgeable about ASBCE R10 HA patterns, entitlement to relevant software fixes and releases, and a single-year contract term that aligns with procurement cycles. For infrastructure teams responsible for contact-center resilience, this SKU minimizes risk during incidents by ensuring the vendor owns the troubleshooting path and patch delivery for HA-specific failures. Compared with general maintenance SKUs, this advanced services selection concentrates on cluster health and failover assurance, justifying the expense when continuous availability and validated HA configurations are business-critical. Outcome: reduced unplanned downtime for ASBCE clusters, streamlined vendor escalation, and maintained entitlement for HA-related updates.