Avaya SA PREF C/D ASBCE R10 ADV SVCS

Preserve operational readiness for Avaya ASBCE R10 deployments with a five-year advanced services engagement that keeps vendor-assisted diagnostics, entitlement tracking and update eligibility intact. Avaya SA PREF C/D ASBCE R10 ADV SVCS (MPN 352172J) delivers a preferred services designation (5YPP) intended to support enterprise teams responsible for contact-center and unified-communications availability. The offering focuses on outcomes: faster vendor escalation, retained access to R10 fixes and updates, and documented service coverage to satisfy compliance and procurement requirements. For IT directors and architects, this SKU offers a predictable support envelope that simplifies lifecycle planning and reduces the cost of unplanned remediation. Verify the exact scope, response expectations and activation steps with Avaya or your reseller to align the advanced-services capabilities with your runbook and SLAs.