AVAYA SA PREF C/D APOM R4 PREDICTIVE VC 1YPP

Protect predictive voice-capture services with a focused 12-month preferred software-assurance term for Avaya APOM R4 Predictive VC (MPN 351320J). This coverage preserves entitlement to software updates, security patches, and vendor-authorized fixes that directly affect predictive scoring accuracy and media-path reliability. Contact centers relying on real-time predictive routing and analytics gain predictable vendor support during release upgrades and incident remediation, which reduces the operational risk of algorithm regressions or media interruptions. The single-year term suits annual budget cycles, fast-changing predictive models, and environments that iterate frequently on voice-capture logic. For procurement, this SKU provides a clear MPN for contract management; for engineering, it ensures access to compatibility patches and prioritized vendor support when media or predictive pipelines require urgent fixes. Choose this support term to keep predictive VC components aligned with Avaya's R4 software lifecycle and to avoid gaps that can increase time-to-resolution for production incidents.