Avaya SA PREF C/D APOM R4 DR OUTBND PT VC 3YPP

Keep critical APOM R4 voice paths operational and recoverable with a 3-year Avaya Preferred Support package tied to APOM R4 disaster-recovery and outbound point connectivity. This support SKU ensures entitlement to Avaya software updates, security patches, and vendor remediation for APOM R4 components relevant to outbound voice flows. For infrastructure teams managing contact-center egress, session orchestration, or voice-controlled outbound processes, this coverage reduces operational risk by preserving vendor escalation paths and update eligibility. Procurement receives a single MPN (351263J) that maps to the support term, simplifying renewal and budgeting. This SKU is designed for teams that require sustained vendor accountability for APOM R4 disaster scenarios and outbound path restoration, not for basic break/fix only plans. Work with your Avaya sales or A5 IT account lead to confirm SLA tiers, scheduled maintenance windows, and any integration-specific entitlements required for complex, multi-site voice environments.