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Create Free Business Account| Platform Support | Avaya |
| License Type | Support entitlement |
| Subscription Term | 3 years |
| Voip Support | No |
| Email Hosting | No |
| Screen Sharing | No |
| Instant Messaging | No |
| Video Conferencing | No |
| Software Name | SA PREF C/D APOM R4 DR MNL DIAL AGT 3YPP |
| Software Version | R4 |
| Deployment Model | On-premises |
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It provides a 3-year preferred support entitlement for Avaya APOM R4 manual dial agent licensing.
No. This is a support entitlement intended to maintain coverage for an existing Avaya software environment.
It is best suited for organizations already running Avaya APOM R4 and needing predictable support continuity.
A 3-year term helps simplify budgeting, reduce renewal frequency, and keep support aligned with longer planning cycles.
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