Avaya 351344J SA PREF C/D APOM R4 DR MNL DIAL AGT 1YPP

Maintain coverage for APOM R4 manual dial agent operations with a 1-year Avaya entitlement designed for organizations that prefer tighter control over renewals and budget commitments. This option is well suited to teams managing active environments, transitional deployments, or procurement processes that require annual review before extending support further. The shorter term gives infrastructure and sourcing teams more frequent checkpoints to reassess platform direction, usage, and support needs without locking into a longer commitment. That can be valuable when contact center roadmaps are still evolving or when coverage must be synchronized with fiscal-year planning and contract governance. As a software-services entitlement, this product is about preserving authorized support coverage rather than adding new functionality. It is intended for existing Avaya APOM R4 manual dial deployments that need a defined support window and a straightforward renewal path. For enterprises that value operational discipline and want to keep communications systems covered while retaining flexibility, a 1-year entitlement provides a practical balance between continuity and control.