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Create Free Business Account| Mpn | 240410J |
| Vendor | AVAYA |
| Product Name | SA PREF C/D AES R4 UNFD DSKTP 1YPP |
| Product Supported | AES R4 unfederated desktop components |
| Covered Period | 1 Year |
| Provided Support | Technical Support and Entitlement |
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This SKU is intended for AES R4 deployments that include unfederated desktop components where maintaining Avaya entitlement for desktop clients is required.
Yes. The SKU provides a one‑year term and can be renewed to extend vendor entitlement and support access beyond the initial 12‑month period.
This SKU focuses on unfederated desktop components; federation-specific features or federation infrastructure issues may require additional or different Avaya support SKUs.
It ensures your deployment remains within Avaya’s support boundaries, enabling formal escalation and vendor troubleshooting for desktop client issues encountered during rollouts or updates.
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