Avaya SA PREF C/D AES R10 Unfederated Desktop

Protect desktop voice and collaboration continuity for AES R10 unfederated endpoints with a 36‑month Preferred Software Assurance commitment. Focused on enterprise desktop estates that run Avaya Aura® Application Enablement Services (AES) R10 in unfederated configurations, this contract secures access to software updates, critical defect fixes, and entitlement to Avaya support channels. Purchase of this SKU preserves compatibility across AES R10 patch releases and provides predictable coverage that simplifies budgeting and lifecycle planning. For procurement and architecture teams, the agreement reduces risk of extended outages by ensuring vendor-supported remediation and updates. Integrate this support layer into change-control and maintenance windows to streamline patch validation and minimize desk‑side impact. Renewal and upgrade paths are handled through standard Avaya support processes and your authorized reseller — ensuring continuity without forklift migrations.