Avaya SA PREF C/D AES R10 PRTNR DMCC FULL 1YPP

PRTNR DMCC FULL (as named in the product) defines partner-tier support focused on DMCC-related AES R10 integration issues. It provides partner-level routing and handling for incidents tied to DMCC functionality. For full scope details, reference your Avaya support terms tied to MPN 352060J.

The contract term is shown as 1YPP in the product name. This indicates a one‑year coverage period under the specified support tier for MPN 352060J.

This service is scoped to AES R10 environments as identified by your purchase and contract. Confirm node-level applicability and any deployment limits with your Avaya partner or by referencing the purchase order tied to MPN 352060J.

Renewal is handled through your Avaya partner or reseller using the MPN reference. Initiate renewal discussions before contract expiry to avoid coverage gaps and to align any changes in deployment or support requirements.