Avaya SA PREF C/D AES R10 GR HA MED (A6) 3YAN

Keep Avaya AES R10 services available and maintain integrations under a vendor-backed support subscription identified by MPN 352098J. This offering targets high-availability (HA MED (A6)) AES R10 deployments, providing structured access to Avaya support for diagnosis, defect resolution, and software update pathways. Use this subscription to preserve call control continuity, safeguard application enablement interfaces, and reduce risk during software maintenance windows. Documentation and ordering reference the product name to ensure compatibility with existing Avaya estates. For procurement teams, this subscription simplifies vendor engagement by grouping support entitlements under a single, traceable MPN. For architects and operations, it clarifies the support scope for AES R10 components and HA configurations so you can prioritize patching and failover testing without ambiguity. Consult Avaya or your reseller for specific SLA details and renewal terms tied to your contract.