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Create Free Business Account| Product Supported | SA PREF C/D AES R10 GR HA LG (A10) 1YMO |
| Covered Period | 1 year |
| Provided Support | Preferred software assurance |
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The (A10) marker identifies the SKU as aligned to A10-designated AES R10 systems; it ensures entitlement and updates that reference that designation within Avaya’s product mapping.
No. This SKU covers software assurance for AES R10 (A10) C/D deployments. Hardware service requires a separate hardware maintenance agreement.
Match the SKU (352125J) and product string to your Avaya entitlement records or consult your Avaya account team to validate eligibility for C/D (A10) classification.
Yes. Customers typically renew annually; renewal pricing and terms depend on Avaya policies and your current entitlement at the time of renewal.
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